Vidyo Cloud

VidyoEngage & VidyoEngage Express

VidyoEngage & VidyoEngage Express provides the competitive advantage in a turnkey solution for video customer engagement, integrated into your organization’s website, mobile app, or in-branch kiosk. Adding the human relationship that had been lost during the digital transformation and transition to online services will increase loyalty and customer satisfaction. This emotional connection with customers or patients improves key metrics, like net promoter scores (NPS), customer satisfaction (CSAT), and customer lifetime value (CLV), it also fosters repeat customers, increases revenue and sales, and reduces customer churn. Video escalation from different customer scenarios from a web page or mobile application “can bring 37% more revenue than customers who are actively disengaged,” according to the Merjin te Booji, CMO Genesys. VidyoEngage Express not only provides the technologies to enable the highest quality and most reliable video experience available, but also the deep expertise in customer engagement solution design, project management, and agent readiness to ensure a successful launch of your organization’s video customer engagement program. This bundled solution combines a robust, cloud-delivered software-as-a-service with professional services designed from the ground-up with customer success in mind.

VidyoEngage & VidyoEngage Express provides the competitive advantage in a turnkey solution for video customer engagement, integrated into your organization’s website, mobile app, or in-branch kiosk. Adding the human relationship that had been lost during the digital transformation and transition to online services will increase loyalty and customer satisfaction. This emotional connection with customers or patients improves key metrics, like net promoter scores (NPS), customer satisfaction (CSAT), and customer lifetime value (CLV), it also fosters repeat customers, increases revenue and sales, and reduces customer churn. Video escalation from different customer scenarios from a web page or mobile application “can bring 37% more revenue than customers who are actively disengaged,” according to the Merjin te Booji, CMO Genesys. VidyoEngage Express not only provides the technologies to enable the highest quality and most reliable video experience available, but also the deep expertise in customer engagement solution design, project management, and agent readiness to ensure a successful launch of your organization’s video customer engagement program. This bundled solution combines a robust, cloud-delivered software-as-a-service with professional services designed from the ground-up with customer success in mind.

VIDYO.io

Vidyo.io makes it universally simple to embed video. Regardless of the platform you build for, the Vidyo.io library is a simple API which behaves and performs consistently across mobile & desktop applications, as well as browsers. These are some of the benefit’s you reap when integrating Vidyo’s Multi-Party Video capabilities into your project.

Vidyo.io makes it universally simple to embed video. Regardless of the platform you build for, the Vidyo.io library is a simple API which behaves and performs consistently across mobile & desktop applications, as well as browsers. These are some of the benefit’s you reap when integrating Vidyo’s Multi-Party Video capabilities into your project.

VIDYO.io

Vidyo.io makes it universally simple to embed video. Regardless of the platform you build for, the Vidyo.io library is a simple API which behaves and performs consistently across mobile & desktop applications, as well as browsers. These are some of the benefit’s you reap when integrating Vidyo’s Multi-Party Video capabilities into your project.